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Effectiveness of email reminders to encourage writing letters to the general practitioner.


- candidate number12147
- NTR NumberNTR3369
- ISRCTNISRCTN wordt niet meer aangevraagd.
- Date ISRCTN created
- date ISRCTN requested
- Date Registered NTR27-mrt-2012
- Secondary IDs311020302 / W11_151#11.17.0990; ZonMw / MEC waiver
- Public TitleEffectiveness of email reminders to encourage writing letters to the general practitioner.
- Scientific TitleEffectiveness of email reminders on the outpatient service to encourage writing letters to the general practitioner: A randomized controlled trial.
- ACRONYMICOVE-Letters
- hypothesisEmail reminders to the doctor containing a list of his or her patients who are (nearly) due for letters will improve the percentage of patients who have a letter sent to their general practitioner regarding their outpatient visits, and the time to write those letters.
- Healt Condition(s) or Problem(s) studiedDischarge letters, Email reminders, Decision aid, Internal medicine, Geriatrics
- Inclusion criteriaAll doctors in the internal medicine and geriatrics outpatient clinic are eligible to participate, and all patient visits on the outpatient clinic to those doctors are eligible for inclusion.
- Exclusion criteriaDoctors who are assigned to the outpatient clinic for less than 6 months during the trial period are excluded. Outpatient visits where the name of the doctor is not recorded in the computerized agenda are excluded.
- mec approval receivedyes
- multicenter trialno
- randomisedyes
- masking/blindingNone
- controlActive
- groupParallel
- Type2 or more arms, randomized
- Studytypeintervention
- planned startdate 1-apr-2012
- planned closingdate29-dec-2012
- Target number of participants4000
- InterventionsEmail reminders sent to physicians in the intervention group, containing a list of patients who were seen on the outpatient service and are (nearly) due for letters.
All doctors (intervention and control) receive an announcement at the start of the trial.
- Primary outcomePercentage of patient visits that should be followed by a letter that have a letter at 90 days after the visit.
- Secondary outcomeTime to write letters.
- TimepointsBegin inclusion: 1 April 2012;
First reminder: 7 May 2012;
(Estimated) end of inclusion: 30 Sept 2012;
(Estimated) last reminder: 5 Nov 2012;
(Estimated) last observation date: 29 Dec 2012.
- Trial web siteN/A
- statusplanned
- CONTACT FOR PUBLIC QUERIES Stephanie Medlock
- CONTACT for SCIENTIFIC QUERIES Ameen Abu-Hanna
- Sponsor/Initiator Academic Medical Center (AMC), Amsterdam
- Funding
(Source(s) of Monetary or Material Support)
ZON-MW, The Netherlands Organization for Health Research and Development, ICOVE (Improving Care of Vulnerable Elders) project
- PublicationsMedlock S, Eslami S, Askari M, van Lieshout EJ, Dongelmans DA, Abu-Hanna A. Improved communication in post-ICU care by improving writing of ICU discharge letters: a longitudinal before-after study. BMJ Qual Saf. 2011 Nov;20(11):967-73.
- Brief summaryRandomized trial to assess the effectiveness of patient-specific reminders, sent to doctors via email, on writing letters to the general practitioner following an outpatient hospital visit.
- Main changes (audit trail)
- RECORD27-mrt-2012 - 5-apr-2012


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