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The usefulness of the HowRwe questionnaire in predicting EUROPEP outcomes.


- candidate number23351
- NTR NumberNTR5518
- ISRCTNISRCTN no longer applicable
- Date ISRCTN created
- date ISRCTN requested
- Date Registered NTR3-nov-2015
- Secondary IDsM12.119707 METC
- Public TitleThe usefulness of the HowRwe questionnaire in predicting EUROPEP outcomes.
- Scientific TitleAssessing patient experience: a comparison between the HowRwe and EUROPEP questionnaires
- ACRONYM
- hypothesisThe aim of this study is to assess the predictive value of the HowRwe questionnaire in relation to the EUROPEP questionnaire by analyzing scores acquired in Dutch GP practices. We expect that high HowRwe scores are associated with an positive EUROPEP outcome.
- Healt Condition(s) or Problem(s) studiedExperience
- Inclusion criteriaMen and women who visited GP practices in the Zwolle, Hardenberg and Flevoland region aged 18 years or above and gave written consent for usage and (anonymous) analyzing of their information

For the current study we will use two populations:
1. Population A: 90 Patients from two GP practices in Zwolle. Of these patients, 31 had DM and 10 had COPD. Patients were asked to fill out both the HowRwe and EUROPEP questionnaires. The patients were non-randomly selected to pursue a more normal distribution of the HowRwe scores.
2. Population B: 1925 Patients with DM or COPD filled out both questionnaires as part of a quality assessment in the Zwolle, Hardenberg and Flevoland region, performed by Medrie (an organization which facilitates and supports GPs). Patients were randomly selected.
- Exclusion criteria- Illiteracy
- Insufficient understanding of the Dutch language
- Mental impairment
- Such an visual impairment that the questionnaire could not be read
- mec approval receivedno
- multicenter trialno
- randomisedno
- group[default]
- TypeSingle arm
- Studytypeobservational
- planned startdate 6-nov-2015
- planned closingdate15-feb-2016
- Target number of participants2015
- InterventionsCross-sectional design. Patients were asked to fill in the HowRwe and EUROPEP questionnaires after consulting the GP.
- Primary outcomeLevels of agreement between HowRwe total scores and EUROPEP mean scores.
- Secondary outcome1. Levels of agreement between HowRwe score per item & corresponding EUROPEP mean score per subgroup.

2. Levels of agreement between HowRwe score per item & EUROPEP mean score.
- TimepointsData were collected in one measurement point for each patient. HowRwe and EUROPEP outcomes were collected from the first population in the period from February to May 2013. The data from the second population was gathered between July 2014 and May 2015.
- Trial web site
- statusstopped
- CONTACT FOR PUBLIC QUERIES Laurence Doffegnies
- CONTACT for SCIENTIFIC QUERIES Laurence Doffegnies
- Sponsor/Initiator University Medical Center Groningen (UMCG), Isala Clinics Zwolle
- Funding
(Source(s) of Monetary or Material Support)
University Medical Center Groningen (UMCG), Isala Klinieken
- Publications1. Hendriks SH, Rutgers J, van Dijk PR, et al. Validation of the howRu and howRwe questionnaires at the individual patient level. BMC Health Serv Res. 2015;15(1):447. doi:10.1186/s12913-015-1093-8.

2. Benson T, Potts HW. A short generic patient experience questionnaire: howRwe development and validation. BMC Health Serv Res. 2014. doi:10.1186/s12913-014-0499-z.
- Brief summaryThe HowRwe is a short questionnaire which aims to measure patient experience. Until now the more laborious EUROPEP questionnaire has been used for this purpose in GP practices. We aim to establish the relation between HowRwe and EUROPEP outcomes. Furthermore we will determine whether the HowRwe can predict the EUROPEP outcome. This could provide possibilities in measuring patient experience more easily and consequently improve healthcare in Dutch GP practices.
- Main changes (audit trail)
- RECORD3-nov-2015 - 15-jan-2016


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