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How to overcome poor GP-CN communication by use of SBAR protocol


- candidate number26959
- NTR NumberNTR6293
- ISRCTNISRCTN no longer applicable
- Date ISRCTN created
- date ISRCTN requested
- Date Registered NTR27-mrt-2017
- Secondary IDs2016-2604 MEC Radboud University Nijmegen Medical Centre
- Public TitleHow to overcome poor GP-CN communication by use of SBAR protocol
- Scientific TitleImproved General Practitioner - Community Nurse communication using SBAR protocol in Primary Care
- ACRONYM
- hypothesisThe use of SBAR by Community Nurses will improve their selfefficacy and empowerment.
- Healt Condition(s) or Problem(s) studiedSBAR protocol
- Inclusion criteriaCommunity nurses:
Trained at the MBO/HBO level
- Exclusion criteriaNurses who work as dementia casemanagers
Nurse or cares trained at 3/3IG level
- mec approval receivedno
- multicenter trialno
- randomisedyes
- masking/blindingSingle
- controlNot applicable
- groupParallel
- TypeSingle arm
- Studytypeintervention
- planned startdate 14-jan-2017
- planned closingdate1-jul-2017
- Target number of participants40
- InterventionsCNs have to tape record at least two telephone calls with their GP
CNs have to follow a two day SBAR training
- Primary outcomeCNs'selfefficacy
- Secondary outcomeGP's judgement
structure of telephone conversation
length of time
feasibility
- Timepointsthree time moments:
before the first training session
after the second training session
six weeks after the training session
- Trial web sitenot available
- statusstopped
- CONTACT FOR PUBLIC QUERIES Minke Nieuwboer
- CONTACT for SCIENTIFIC QUERIES R.S.G.M. Perez
- Sponsor/Initiator Radboud university medical center, Department of Geriatrics
- Funding
(Source(s) of Monetary or Material Support)
ZonMw
- PublicationsNot available
- Brief summaryWith the aging of the population, Primary care professionals, e.g. General Practitioners (GPs) and Community Nurses (CNs), often care for complex patient situations, and have to share relevant patient related information. We studied barriers and facilitators that are present in this communication. We found that in the CNs' communication style structure was lacking, causing distrust and irritation by many GPs. Use of the SBAR protocol in Hospital care led to better quality of patient care. In Dutch Primary care this protocol has not been used yet. We hypothize that better structured communication by CNs leads to better patient care in Primary Care as well. For this purpose, we developed a SBAR training for Primary Care that will eventually result in CNs feeling more competent and better empowered. We already recruited 100 CNs in two weeks period of time, underlining the need for improvement felt by CNs. In the current phase, we are training the intervention group and we evaluate CN's selfefficay. We also have tape recorded 40 telephone calls to gain better insight in communication patterns in daily practice. The RCT described in this document, will be used to assess wether use of the SBAR protocol will improve structured communication, will improve GPs judgment and reduce time of telephone calls.

Recruitment only in the Netherlands.
- Main changes (audit trail)
- RECORD27-mrt-2017 - 17-mei-2017


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